Patient Portal

Help and Support Request — mycareDOT™

Community Care Physicians' offers a patient portal, called mycareDOT™ powered by FollowMyHealth®, for patients to communicate with their doctor’s office remotely using a computer and the internet. With mycareDOT™, you can ask questions about your visit, message your provider, request appointments and prescription renewals, receive some test and lab results, and even receive appointment reminders.

For technical questions about the patient portal, please submit an email to, call 518-213-6952, or use the on-line form below. Please allow up to 5 business days to receive a reply to a message or request for support. Any medical questions should be directed to your physician's office.

* = must be completed.

*First Name

*Last Name

*Date of Birth (mm/dd/yyyy)

*Email (


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