How does a patient-centered medical home benefit me?
As primary care providers, in a patient-centered medical home we:
- are available when you need us. You can communicate with us easily and efficiently and get appointments quickly. We even have access to an online patient portal where you can communicate securely over the Internet with your doctor's office. Click here for more information on Community Care's patient portal called mycareDOT.
- know you and your health history. We know about your personal or family situation and can suggest treatment options that make sense for you.
- help you understand your condition(s) and how to take care of yourself. We explain your options and help you make decisions about your care.
- help you coordinate your health care - even if we are not the ones giving you the care. We will help you find specialists, get appointments, and make sure specialists have the information they need to care for you. Your primary care provider may recommend that you be evaluated and treated by a specialty physician if your medical condition warrants. Community Care Physicians includes a number of excellent specialty and subspecialty physicians, all of whom share electronic health records and imaging studies allowing your records to be immediately accessed by the providers administering your care. We are happy to refer you to any of these Community Care specialists when needed, or to any appropriate specialist you prefer. Regardless of where your specialist practices, your Community Care Physicians primary care provider will help coordinate the care and will follow-up with you after you see the specialist.
- use technology such as electronic medical records and share records to help prevent medical errors and make sure that we are always on the same page. Community Care Physicians was the first multispecialty medical group in the Capital Region to utilize a fully integrated Electronic Health Record across our primary care and specialty care offices.